1 00:00:05,000 --> 00:00:07,380 All the right gears can be put in motion. 2 00:00:09,720 --> 00:00:12,580 The hands can be at the exact place they need to be. 3 00:00:12,580 --> 00:00:15,580 But if you don't get the response that you're expecting, 4 00:00:15,580 --> 00:00:18,260 you'll end up wondering if there's some sort of problem. 5 00:00:21,960 --> 00:00:23,460 It's the same on the Web. 6 00:00:23,460 --> 00:00:26,060 Without clear notifications and feedback, 7 00:00:26,060 --> 00:00:29,040 people are quickly disorientated and confused. 8 00:00:38,220 --> 00:00:42,260 Especially error messages which are often complex and confusing. 9 00:00:53,460 --> 00:00:57,100 Yet making them understandable is usually quite simple. 10 00:01:04,360 --> 00:01:07,600 Making websites and apps predictable and understandable 11 00:01:07,600 --> 00:01:11,660 makes them accessible for people with cognitive and learning disabilities, 12 00:01:16,840 --> 00:01:18,840 and more usable for everyone. 13 00:01:22,200 --> 00:01:24,760 Especially people with lower computer skills. 14 00:01:32,880 --> 00:01:38,200 Web accessibility: Essential for some, useful for all.