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How People with Disabilities Use Digital Technology.

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Lexie, online shopper who cannot distinguish between colors 
(color blindness).

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Hello! I’m Lexie.

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I was born with deuteranopia and protanopia,

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which people often call “color blindness”.

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I have difficulty distinguishing between

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red, green, orange, and brown,

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all of which appear to me as kind of murky brown.

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In a store, I often can’t tell the color of

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two shoes or two shirts beside each other.

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I love online shopping

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because it’s often easier for me

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when they use the names of the colors

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in addition to showing the colors.

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Unfortunately,

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not all online shops have an accessible checkout experience for me.

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Often the sign-up or checkout form says “fields in red are required”.

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Most times I can’t tell which fields are required

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when they use color only.

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Good shops either have the word “required”

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or that little star beside the fields,

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or even better put the word “optional” beside the ones I can skip.

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Not relying on color alone is important for other websites

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and apps too!

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For example, my favorite fantasy football app

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has a symbol for each team

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on the jersey of the players, in addition to color.

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This helps me spot the players on my team more quickly,

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not just by reading the names under each player.

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Color issues also happen at work.

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For example, when my colleagues highlight words in a document

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without using the commenting function.

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The commenting function outlines the marked text

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in addition to highlighting it.

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Another example is when charts don’t have symbols

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as well as the colors for lines and bars.

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I can’t identify them from color alone.

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My team is usually careful about this

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but sometimes the suppliers we work with aren’t.

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You can help make technology accessible to me.

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Accessibility: It’s about people.

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For more information from the Web Accessibility Initiative

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on how people with Disabilities use Digital Technology

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visit w3.org/WAI/people