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How People with Disabilities Use Digital Technology.

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Speech Disabilities.

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Speech disabilities

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affect how people speak,

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including not speaking,

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or speaking in a range of different

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patterns, pitches and sounds.

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Some people do not speak at all.

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This can include people

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who are Deaf,

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autistic, have injured or no vocal organs,

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or have other conditions

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impacting physical

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or cognitive speech production.

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Unfortunately,

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although it's a common misperception,

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speaking differently

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is not an indication of a person's

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intellectual capabilities.

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Many people stutter, pause,

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or pronounce words

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in a range of different

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patterns, pitches and utterances

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due to various disabilities.

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While you might be able to understand me,

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automatic speech recognition systems

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often don't.

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Some people use a variety of different

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assistive technologies

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to generate speech.

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to generate speech.

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I use software for generating speech,

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which is often

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not recognized

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by automatic speech recognition.

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Websites and apps

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that require speech input

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can be a barrier for people

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with speech disabilities,

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especially when they rely on

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automatic speech recognition.

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Instead,

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 websites and apps such as customer

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support systems

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need to provide alternatives

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to voice calls, like chat or email.

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You can help make

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technology accessible to me.

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Accessibility: It's about people.

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For more information from the Web Accessibility Initiative

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on how people with Disabilities use Digital Technology.

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visit w3.org/WAI/people